MyPressable Phishing Attempts

13:30 UTC – Pressable was made aware of phishing attempts to access users’ MyPressable.com Dashboard information.

We’ve contacted Cloudflare and Google and have sent out an email (titled: Warning: MyPressable Phishing Attempts) to all customers about this.

We have also published an MPCP News Center Alert (titled Warning: MyPressable Phishing Attempts) and Knowledgebase article for guidance.

Please contact support if you have questions.

Intermittent 429s (Resolved)

13:05 UTC – The issue is now resolved. Related to new protections we added at the platform level that were overprotecting in a few situations.

11:00 UTC – Some Pressable sites may be experiencing intermittent 429 Too Many Requests errors. We are aware of the issue and our platform team is investigating.

Intercom Support Outage – Chat Not available (Resolved)

20:26 UTC – Intercom functionality has been restored to normal (incident notes here), and we should now receive chats without issues.

19:50 UTC – The Intercom support platform that we use is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

If you need help, please email us at help@pressable.com for technical support and sales@pressable.com for Accounts/Billing help.

We will update this post once the issue has been resolved. Apologies for any inconvenience.

Delays Involving Domain Provisioning, Backup Downloads, and Other Tasks (Resolved)

21:30 UTC – Thursday, February 22nd
The MyPresseable Control Panel job queue and general site administration are back to normal. Issues resolved.

19:55 UTC – Thursday, February 22nd
We’re observing significant improvements in task queues and request responses. Some delays may still be present but services are largely back to normal operation.

18:19 UTCThursday, February 22nd
We are currently experiencing issues with the MyPressable Control Panel tasks runner. This may cause delays for certain site-related jobs including the provisioning of new domain names, backup download generation, and other tasks.

Our team is aware and actively working on this. Additionally, we are taking actions to ensure that this issue does not occur again in the future.

We will update this post once the issue has been resolved.

Intercom Chat Outage – Primarily in the USA region

11.00 UTC – Most Intercom functionality has been restored to normal, and we should now receive chats without issues. The Intercom team is working on further fixes.

09:10 UTC – The Intercom team is experiencing outages affecting our chat functionality. Their team is working on resolving the issue, but there may be some delays in our responses.

We will update this post once the issue has been resolved. Apologies for any inconvenience.